Privacy Policy
Our Commitment
The SILC Group is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as well as other applicable laws such as the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act), the Common Reporting Standard (CRS), and the Foreign Account Tax Compliance Act (FATCA).
What We Collect
We collect personal information necessary to provide and administer our financial and investment services, including:
- Full name, date of birth, contact details
- Identification documents (e.g. passport, driver’s licence)
- Tax File Number, ABN, and entity structure
- Employment and income details
- Bank account and financial information
Sensitive Information:
We may collect sensitive information (e.g. AML/KYC documentation, source of wealth data) primarily from prospective and existing investors. This is information collected (including consent where required) through our application forms, onboarding platforms, or digital interfaces. You may withdraw your consent at any time, subject to our legal or regulatory obligations.
How We Collect It
We collect information:
- Directly from you (via forms, meetings, calls, email, or online platforms)
- From your financial adviser or nominated representative
- Through third-party platforms (e.g. identity verification, eKYC)
- From government registers or service providers
- From cookies or usage data via our website
Why We Collect It
We use personal and sensitive information to:
- Verify your identity and meet legal obligations (AML/CTF, FATCA, CRS)
- Assess wholesale or professional investor eligibility
- Onboard, manage, and administer investments or fiduciary services
- Monitor and report compliance risks and audit trails
- Communicate updates and opportunities (unless you opt out)
Who We Disclose It To
We may disclose personal information to third parties where necessary to provide our services, comply with laws, or perform our contractual obligations. This includes:
- Application onboarding platforms
- Customer Relationship Management (CRM) systems
- eKYC providers and identity verification platforms
- Fund administrators, custodians, auditors, tax advisers, legal counsel
- Regulatory authorities (e.g. AUSTRAC, ATO, ASIC, foreign tax bodies)
- Technology partners and cloud storage providers
- Other SILC Group entities involved in service delivery
Where overseas transfers are necessary, we implement reasonable measures to ensure your data remains protected under privacy standards equivalent to the Australian Privacy Principles.
Data Security and Storage
We take reasonable steps to secure personal information from misuse, loss, unauthorised access or modification. These include:
- Physical and electronic security controls
- Access limitations and staff confidentiality undertakings
- Routine IT security and data governance reviews
Personal information is stored in a combination of secure electronic systems and cloud-based platforms, some of which may be located in Australia or overseas. Where data is stored or processed offshore, we take reasonable steps to ensure the third-party service providers (such as cloud hosting, CRM or investment management and onboarding platforms) comply with privacy obligations equivalent to the Australian Privacy Principles (APPs). These steps include contractual safeguards and assessments of the provider’s data protection practices.
Data Retention and Access
We retain personal information for a minimum of seven (7) years, or longer where required by law or necessary for compliance or legal defence.
You may request access to or correction of your personal information by contacting us (see Section 11). We will respond promptly unless legal restrictions apply.
Data Breaches
If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and report it to the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
Children’s Privacy
Our services are designed for adults. We do not knowingly collect personal information from individuals under the age of 18.
Scope of This Policy
This Privacy Policy applies to all entities within The SILC Group that operate in Australia. These include:
- SILC Consolidated Pty Ltd
- Specialised Investment and Lending Corporation Ltd
- SILC Funds Administration Pty Ltd
- SILC Group Services Pty Ltd
- SILC Capital Solutions Pty Ltd
- SILC Property Pty Ltd
- SILC Portfolio Solutions Pty Ltd
- SILC Specialised Finance Pty Ltd
- SILC Nominees Pty Ltd
- SILC Technologies Pty Ltd
- SILC Fiduciary Solutions Pty Ltd
Together, these are referred to as “The SILC Group”, “we”, “us”, or “our” throughout this Policy.
Contact Us
For questions, complaints, or to exercise your rights, please contact:
Privacy Officer
The SILC Group
Level 14, 356 Collins Street, Melbourne VIC 3000
Phone: (03) 9600 2828
Email: compliance@silcgroup.com
Changes to This Policy
We may update this Privacy Policy periodically. Where changes are material, we will notify you via email or a prominent notice on our website.








































